Sometimes your regular bills can feel like a constant… like they’ll never change. So, you set yourself to autopilot and blindly make the payments without a second thought. Maybe you even use an automated service through your bank or the company itself. It makes life easier, and probably takes your mind off your money. But that’s not necessarily a good thing. When you’re on autopilot, you might not think to explore other options, better offers, or what impact this expense is having on your budget.
It seems like more and more companies are beginning to learn that customer loyalty is a priority. Customer loyalty used to mean that consumers were loyal to their favorite brands. Now, when it comes to service providers, the companies are the ones who are becoming loyal to the customers and doing their best to retain them. Many companies even have retention departments for this very purpose. For example, if your cable service has gotten too expensive, you might consider calling up to cancel. However, a cable company typically won’t just let you walk away without at least a conversation. This conversation will be with a “retention specialist” who will likely make you a better offer in an effort to keep you as a customer.
If you set yourself to autopilot and just resign yourself to your monthly expenses, you’ll never get that offer, and your bills will remain high. Take control of your budget by actively monitoring your bills and expenses. Don’t just shrug and accept it when you’re spending too much. Put in the work to make your expenses fit your budget, and keep an eye on your bills so that your spending never gets out of control.
To speak to a certified credit counselor today about budgeting and managing your debt, call American Consumer Credit Counseling at 800-769-3571.