A funny thing happened to a friend of mine. He was fiddling with his smartphone while enjoying his morning coffee when, all of a sudden… splash. The phone slipped out of his hand and landed directly in his over-sized mug of french vanilla. The phone shut down and wouldn’t turn back on. When he went to the store to get a replacement, he walked away with more than a new smartphone.
So he goes to his local mobile carrier’s store and tells a salesperson what happened. Luckily, he has insurance for his phone, so a replacement is no problem. When they pulled up his account to begin processing, the salesperson noticed something else. My friend was only using a fraction of the data that his plan allows each month. He recommended a downgrade in his service plan, which cut his mobile bill almost in half! Now that’s a salesperson that cares about the customer!
Dropping his phone in coffee turned out to be a happy accident. If it didn’t happen, he never would have gone to the store, the salesperson wouldn’t have looked into his account, and he would still be over-paying for his smartphone data plan.
You don’t have to wait for your phone to break to check out your data usage. So today’s tip: Log into your mobile account and see how much of your account you are actually using. If you are consistently under the limit, there may be a lesser plan that you can switch to, and it can save you a bundle.